About these terms
These terms apply to shopping with Xeroformal at https://xeroformal.shop. Please read them with our Shipping Policy, Return & Refund Policy and Privacy Policy. For assistance, contact [email protected]. Our business and authorized return address is 74 Rue Du Lavoir Champagne, 74270 Frangy, France.
Products and prices
Product pages describe the material, color, width, available sizes and care instructions for each belt. Prices are shown in U.S. dollars. Screen settings can affect how colors appear; please review the specifications and size guide before selecting an item. Product information and prices may be updated.
Payment authorization
By submitting a payment through an available payment method, you authorize the charge shown at checkout and confirm that you are authorized to use that method. Shipping charges, tax and the order total are displayed before submission. A payment attempt alone is not confirmation that payment was received or an order was accepted.
Order acceptance
Please provide accurate contact, billing and shipping information. An order is accepted when we confirm acceptance to you. If there is an issue with an order, payment or product information, we will contact you to discuss it. Any amount requiring refund will be handled through the original payment account as appropriate.
Shipping and fulfillment
Delivery is available to the 50 United States and Washington, D.C., excluding overseas territories and APO/FPO addresses. Standard shipping is free. Handling is 1–2 business days; transit is estimated at 3–4 business days after dispatch, for a combined estimate of 4–6 business days. See our Shipping Policy for the fixed cutoff and business-day calculation. Delivery estimates are not guarantees.
Returns and refunds
Returns may be requested within 30 days of receipt under our Return & Refund Policy. Change-of-mind returns must be unused, in original condition and original packaging. Different provisions apply to damaged, defective or incorrect items. There is no restocking fee. Approved refunds return to the original payment account within 10 calendar days.
Use of the website
Use the website lawfully and do not interfere with its operation or submit information you are not entitled to use. Site content and brand assets may not be used without appropriate permission.
Questions and consumer rights
For order, product or service questions, contact [email protected]. These terms do not limit rights that cannot be excluded under applicable consumer law.